Payment & Refund Policy

Credit packs aren't available to purchase yet — this page describes how payments and refunds will work once they launch.

Purchases will be processed by our third-party payment provider, who will act as merchant of record for all transactions. Their refund policy will govern all purchases, including any statutory rights available in your country.

Once credit packs launch, our general practice will be to not offer refunds once credits have been used, since they're consumed individually as you use Pro features. If you reach out to us within 14 days of your purchase, we'll do what we can to help, though final refund decisions will be made by our payment provider, in line with their policy.

To protect against unauthorized card use, new accounts will start with a limited total spending amount until their first purchase has fully processed without any issues — this limit will lift automatically once you have one completed purchase in good standing. We may also ask you to use a meaningful portion of your current credit balance before approving another purchase, which helps us confirm that purchases reflect genuine use of the product.

Once credit packs launch, purchased credits will expire 6 months after purchase if unused.